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Q: |
Do you groom big dogs too? |
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A: |
Yes, as the saying goes, big or small we groom them all. Our facilities allow us to
groom pets of any size. |
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Q: |
I have a senior pet, will this be a good type of service for him/her? |
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A: |
Actually, this is a perfect service for senior pets. All of our facilities, including the
hydraulic table, the ramp leading to the tub, the soothing music, and much much more are meant to reduce the stress the pet has to go through. Not to mention the one-on-one service so the pet does not have to deal with the stresses of a foreign environment with strange pets around them. |
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Q: |
Are you a franchise? |
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A: |
No, we aren't. Much like Critter Sitters of Lincoln, we have started this company,
including the name and logo, from the ground up. We try to display a professional
image with everything we do, so when we are asked this question it is definitely a compliment. |
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| Q: |
Should we schedule our next couple of grooming appointments in advance? |
| A: |
We highly recommend getting in the practice of at least scheduling one appointment in advance. The more demand there is for our services, the harder it will be to keep your
pet on a regular schedule if you don't book in advance. The last thing we want is to
leave a pet we regularly groom without a haircut. |
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Q: |
Do you have to hook a hose or extension cord to our house to use our electricity and water to run your business? |
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A: |
No, our unit is completely self contained and does not have to rely on anything else in order to be a completely self running mobile grooming unit. |
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Q: |
Do you recirculate and use the same water over and over again during a
day's appointments? |
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A: |
 No, we have a separate very large tank for fresh water and an equally large tank of dirty water. Both are completely separate and the dirty or gray water is emptied out at the
end of every day.
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| Q: |
What options do we have so you can get in to the house to get the pet for the grooming appointment? |
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Of course, one option is the owner can be home during the appointment. Second, we
can use a garage code. Finally, you can let the office know of a place you can put the
key outside, and when we are done with the pet(s) we can place it back inside for you. |
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| Q: |
Do you take credit cards? |
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Yes, we certainly do. If you would like to use a credit card to pay for your services then please let the office know. |
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| Q: |
Do the groomers accept tips? |
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Yes, they do accept them. However, it is completely up to you. If you feel the groomer deserves a little something extra then feel free to leave something to show your appreciation. All tips are given to the groomers after the office reports the tips. |
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| Q: |
If I have more than one dog I want groomed at the same time, do I get charged the convenience fee for each dog? |
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Nope...we will only charge you the convenience fee once for every stop. |
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| Q: |
Can I see inside the Mobile Salon? |
| A: |
If you happen to be home during the grooming appointment, that shouldn't be a problem. However, we want you to respect the time of the groomer as they do have a
job to do. So please keep any social time to a minimum so they can get right to getting your pet looking their best. |
